Contact Center as a Serivce/Cloud Solutions
Empower Customers and Employees Alike
Avaya OneCloud CCaaS makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences.
Ventana recognizes Avaya’s exceptional ability in Product Experience and Customer Experience that empowers employees to deliver extraordinary experiences.
Ventana Research Names Avaya Exemplary Vendor in Agent Management